Help Center

You can apply by completing the application form on our homepage. Simply:

• Visit our application page
• Fill out all required fields with your company information
• Submit the form
• You will receive a confirmation email immediately
• Our team will review your application and contact you within 2-3 business days

To complete your application, please have the following information ready:

• Company name and address
• Contact person information (name, email, phone)
• Payroll contact information
• Industry type
• Number of employees (total and W-2)
• Current payroll system information
• Medical insurance details
• Employee census data (downloadable template provided)

The application review process typically takes 2-3 business days. Here's what to expect:

• Immediate: Confirmation email upon submission
• Within 24 hours: Initial review of your application
• 2-3 business days: Complete evaluation and response
• If additional information is needed: We will contact you via email or phone

Once approved, program setup typically takes 1-2 weeks depending on your organization's size and requirements.

To check your application status:

• Email us at support@satoshimobile.io with your company name
• Call us at (424) 347-1841 during business hours
• Reference your company name and application date

You will receive email updates automatically at key stages of the process.

The census template is an Excel spreadsheet that helps you organize your employee data for the program. To use it:

• Download the template from our homepage
• Fill in employee information (names, positions, wages, etc.)
• Save the completed file
• Email it to us when requested during the application process

The template ensures you provide all necessary employee information in the correct format.

Yes. We take data security very seriously:

• All form submissions are encrypted using SSL technology
• Your information is stored securely and never shared with third parties without your consent
• We comply with all applicable data protection regulations
• See our Privacy Policy for complete details

Our program offers numerous benefits:

• Cost Savings: Reduce workers' compensation insurance costs
• Payroll Integration: Seamless integration with your existing payroll system
• Employee Wellness: Comprehensive health and wellness support for employees
• Compliance: Ensure compliance with workers' compensation requirements
• Dedicated Support: Access to our expert support team
• Reporting: Detailed reporting and analytics

For technical support with the website, application form, or any technical issues:

• Email: support@satoshimobile.io
• Phone: (424) 347-1841
• Hours: Monday-Friday, 9:00 AM - 6:00 PM (AST)

Please include details about the issue you're experiencing for faster resolution.

Yes, if you need to update information in your application:

• Email us at support@satoshimobile.io with the subject "Application Update"
• Include your company name and the information you wish to update
• Our team will update your application and confirm the changes

We're here to help! If you have any questions not answered in this FAQ:

• Email us at support@satoshimobile.io
• Call us at (424) 347-1841
• Visit our office in Guaynabo, Puerto Rico

Our team is ready to assist you with any inquiries about the Workplace Wellness Program.